Kmall
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When is the estimated time of arrival?
Hi Ma'am, Thank you so much for your Product request/product Inquiry. We are still working with all the product request. The product you requested/inquired will be serviced once we have confirmed the stocks, ETA and price with our suppliers in Korea.
We will also get your confirmation before we proceed the orders. You may also subscribe to our Fb Page, Kmall Philippines for latest promos and events. Thank you and Have a great day ahead.
Available shipping via Same Day Delivery courier (Grab, Lalamove, etc) or pay upon pickup in our store in Timog, Quezon City.
Return and Refund Policy:
For concerns, complaints due to manufacturing defect and other concerns connected to the item itself, please email at [email protected] within 24 hours from the date it was delivered.
Make sure to provide photos and complete details of concern. Our Customer Service Officer should be able to provide you feedback within 3 days. Upon approval, the item may be subject for exchange (of the same item or other item equivalent to item's price) or the amount may be credited to your Kmall account (K-money) that you may use on your next purchase or it may be refunded directly to your BDO/BPI account. For exchange and refund, processing will take 3 banking days. Exchange is subject for free shipping.
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