After downloading the Kmall app, click “Sign Up” and fill out your membership details. Please verify your account on email and log in.
Follow these easy steps to place an order:
Log in to your Kmall account and click this or “Mypage”, click "you may view in the “Recent order history” section the order number and the status per order number. You may also check your email as we regularly send an update regarding your order.
To cancel an order, go to “Mypage,” click “Cancel order” then click “View order detail” of the order number you wish to cancel. On the order details, click the “To cancel the order” button andindicate the reason for cancellation. You may now proceed to reorder.
More orders, more rewards!
Once an order status is marked as “Delivery Completed,” the rebate will be applied and will be credited as Kmall Points. 1 point is equivalent to 1 Peso, you may use the earned points as payment for your future shopping transaction.
Upon checkout, simply input the preferred number of points you wish to redeem.
Starting Nov 16, 2023, we only accept website orders with PICKUP and DELIVERY (same day couriers such as Lalamove, Grab, others) as shipping options.
As of the moment, we cannot accept provincial orders. Stay tuned for more details!
Please note that the booking and shipping fee of Kmall order will be shouldered by the buyer.
Shipping fee will be based on the preferred same day delivery courier.
Once notified that the order is ready for pick up, you may send us the following details on our Facebook page or contact number.
**Pickup Pin Point
Store Name: KMALL (Kim's Ramyun)
Address: 104 Timog Ave., Diliman QC
Get directions here: https://maps.app.goo.gl/wUEcJ5AVDRFgGznX9
**PICK UP SCHEDULE:
Order # for pickup:
Date of pick -up:
Personal /via Lalamove/ Grab / others:
Name of receiver:
*Kindly wait for our advice before booking an express courier (Booking and Shipping fee will be shouldered by buyer)
・Cash upon pickup at the store
For onhand items - Please settle your payment within 24 hours after placing an order to avoid automatic order cancellation.
For preorder - Settle 50% downpayment within 48 hours and full payment when the stocks arrived
You may send the proof of payment on our email at [email protected] (Please indicate the order number you are paying for)
For Preorder items, please check ETA provided in the product details to know when the item will arrive.
We require 50% down payment within 48 hours after placing the order to secure your stocks while 50% full payment will be settled once the stocks arrived
"Pickup" is available only for preorder items, you may also choose to book using your preferred courier service.