Good quality, good price and good product.
Hi Ms. Ivy, Thank you so much for your Product request/product Inquiry. We are still working with all the product request.
The product you requested/inquired will be serviced once we have confirmed the stocks, ETA and price with our suppliers in Korea.
We will also get your confirmation before we proceed the orders.
May we know preferred qty to order please?
Please stay tuned for updates
You may also subscribe to our Fb Page, Kmall Philippines for latest promos and events.
Thank you and Have a great day ahead.
Shipping Details:
Courier: Gogo Express
Website: https://www.gogoxpress.com/
For question and concerns, you may contact them directly:
Email: [email protected]
Facebook: https://www.facebook.com/GoGoXpressCom/
Or you may leave a message on their website
Courier: Dpx
Website: http://www.dpx.ph/
For question and concerns, you may contact them directly:
Facebook: https://www.facebook.com/dpxphilippines
Telephone number: 8727-0108 Or 8724-5204
Or you may leave a message on their website
Return and Refund Policy:
For complaints, damage state of the package, claims and other issues due to courier's mishandling of parcels, kindly contact our partnered courier directly within 24 hours from the date it was delivered. For complete information, please read each couriers' policy below:
Gogo Express: https://www.gogoxpress.com
Dpx: http://www.dpx.ph/
For concerns, complaints due to manufacturing defect and other concerns connected to the item itself, please email Kmall Philippines at [email protected] within 24 hours from the date it was delivered.
Make sure to provide photos and complete details of concern. Kmall Customer Service Officer should be able to provide you feedback within 3 days. Upon approval, the item may be subject for exchange (of the same item or other item equivalent to item's price) or the amount may be credited to your Kmall account (K-money) that you may use on your next purchase or it may be refunded directly to your BDO/BPI account. For exchange and refund, processing will take 3 banking days. Exchange is subject for free shipping.
